In this episode we will hear from Kim Fields.  Kim shares her unique perspective on the world through her acknowledgment of a Customer Service Representative at her local credit union.

Her thought provoking story speaks directly to the respect and human dignity that is sometimes taken for granted.

Let’s listen to her short, but insightful story.

Keywords: Power of Acknowledgment; Grateful Leadership; Judith Umlas; Center for Grateful Leadership; Leadership; Management; Employee Retention; Kim Fields; Respect; Human Dignity