When we talk about the 5 Cs from Judith W. Umlas’ book: Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results;  We are referring to the steps taken to move along your Grateful Leadership journey.

• The 5 Cs are:
• Consciousness
• Choice
• Courage
• Communication
• Commitment

When I’m leading a session on Grateful Leadership the Power of Acknowledgment and I get to the point where we talk about choice and tell them, “this is the crucial point in the process.  Choice is where the rubber hits the road.” 

I don’t know if people realize the word “Choice” is there for a reason. 

The word isn’t “decision”

You see, there is a difference between a choice and a decision.

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Grateful Leader; Judith W Umlas; James G Trela; Center for Grateful Leadership; Leadership; Management; Employee Retention; AGL; CGL; Choice; Decision