Many people who have taken courses and attended keynotes on Grateful Leadership over the years have wanted to make a case for deploying it in their corporations. But they need to be able to show the value of the initiative. Judith W. Umlas interviews Shana Serrano, Army civilian and planner, who is writing her dissertation for her Doctor of Business Administration degree on “Grateful Leadership, Measuring its Value in an Evolving Globally Connected World.” It may be just what has been wanted and needed! Come hear the lively exchange on this engaging topic!